Welcome to Stiched by Zavi. By accessing or using our website and making purchases from our store, you agree to be bound by the following Terms and Conditions. Please read them carefully before using our services. If you do not agree with any part of these terms, we kindly ask that you refrain from using our website.
1. Acceptance of Terms
By visiting stichedbyzavi.store, browsing our products, creating an account, or completing a purchase, you confirm that you have read, understood, and agreed to these Terms and Conditions in their entirety. These terms apply to all users of the website, including visitors, customers, and any other persons who access our content or services. We reserve the right to update or modify these terms at any time, and continued use of our website following any changes constitutes your acceptance of the revised terms. It is your responsibility to check this page periodically for updates.
2. Use of Our Website
You agree to use stichedbyzavi.store only for lawful purposes and in a manner that does not infringe upon the rights of others or restrict their use and enjoyment of the website. You must not use our website to engage in any fraudulent activity, transmit any harmful or malicious content, attempt to gain unauthorized access to any part of our systems, scrape or harvest data from our website without permission, or impersonate another person or entity. We reserve the right to suspend or terminate access to our website for any user who violates these conditions, without prior notice and at our sole discretion.
3. Account Registration and Responsibility
To access certain features of our website, such as order tracking and saved wishlists, you may need to create an account. When creating an account, you agree to provide accurate, current, and complete information and to keep this information updated. You are solely responsible for maintaining the confidentiality of your account login credentials and for all activities that occur under your account. If you suspect unauthorized use of your account, you must notify us immediately at support@stichedbyzavi.store. Stiched by Zavi will not be liable for any loss or damage resulting from your failure to safeguard your account information.
4. Product Information and Availability
We make every effort to ensure that product descriptions, images, sizes, and prices displayed on stichedbyzavi.store are accurate and up to date. However, we do not warrant that all product information is completely error-free. Colors and textures of items may appear slightly different on screen compared to the actual product due to variations in device display settings. All products are subject to availability, and we reserve the right to limit quantities or discontinue products at any time. In the event that an item you ordered is out of stock after your purchase, we will notify you promptly and offer a full refund, an alternative product, or a backorder option.
5. Pricing and Payment Terms
All prices displayed on stichedbyzavi.store are listed in the currency shown at the time of purchase and are inclusive of applicable taxes unless stated otherwise. We reserve the right to change prices at any time without prior notice, though any changes will not affect orders that have already been confirmed. Payment is required in full at the time of purchase. We accept major payment methods including credit cards, debit cards, and other options available at checkout. All transactions are processed through secure, encrypted payment gateways. In the event of a pricing error, we reserve the right to cancel the order and issue a full refund, notifying you promptly.
6. Order Confirmation and Cancellation
When you place an order on our website, you will receive an automated order confirmation email. This email acknowledges receipt of your order but does not constitute acceptance of the order. We reserve the right to cancel or refuse any order at our discretion, including in cases of suspected fraud, pricing errors, stock unavailability, or payment failure. If your order is cancelled by us, you will receive a full refund to your original payment method. If you wish to cancel an order you have placed, please contact us at support@stichedbyzavi.store as soon as possible. Cancellations may not be possible once an order has been processed and dispatched.
7. Intellectual Property Rights
All content on stichedbyzavi.store, including but not limited to text, images, graphics, logos, product photographs, button icons, digital downloads, and software, is the intellectual property of Stiched by Zavi or its content suppliers and is protected by applicable copyright and trademark laws. You may not reproduce, duplicate, copy, sell, resell, or exploit any portion of our website content without express written permission from us. You may view, print, or download content from our website solely for your personal, non-commercial use. Any unauthorized use of our intellectual property may result in legal action being taken against you.
8. Limitation of Liability
To the maximum extent permitted by law, Stiched by Zavi shall not be liable for any indirect, incidental, special, consequential, or punitive damages arising out of or related to your use of our website, products, or services. This includes but is not limited to loss of data, loss of profits, or damages resulting from your reliance on information obtained from our website. Our total liability to you for any claim arising from your use of our website or purchase of our products shall not exceed the amount you paid for the specific order giving rise to the claim. We do not exclude liability for fraud, personal injury, or any other liability that cannot be excluded by law.
9. Third-Party Links and Services
Our website may contain links to third-party websites, social media platforms, or external services for your convenience and information. These links do not constitute an endorsement or approval of those websites or their content by Stiched by Zavi. We have no control over the content, privacy practices, or availability of third-party websites and are not responsible for any loss or damage that may arise from your use of them. We encourage you to read the terms and privacy policies of any external websites you visit via links on our website. Any transactions you conduct with third-party websites are solely between you and that third party.
10. Governing Law and Contact Information
These Terms and Conditions are governed by and construed in accordance with applicable laws. Any disputes arising from your use of our website or services shall be subject to the jurisdiction of the relevant courts. We encourage customers to reach out to us directly before pursuing any formal dispute resolution, as most concerns can be resolved quickly and amicably through open communication. If you have any questions about these Terms and Conditions, or if you believe your rights have been affected in any way, please do not hesitate to contact our team at support@stichedbyzavi.store. We are committed to maintaining a fair, transparent, and positive relationship with every customer who shops with us at stichedbyzavi.store.